CONDITIONS FOR A PLOT RESERVATION
1. CONDITIONS FOR A PLOT RESERVATION
WHAT TO KNOW BEFORE THE RESERVATION?
- At the time of booking, a payment of 10% of the total stay is made as a confirmation. In case of choosing the option of payment by transfer, the payment must be made within the next 7 days after making the reservation, if no the reservation will be automatically cancelled.
- The check in time is from 12h until 22h
- The departure is from 08h until 12h.
- The total stay will be paid upon arrival at the campsite.
- The maximum number of people per plot is 6, children included. In no case can the maximum limit established be exceeded. In case you exceed the established limit, the stay will be cancelled immediately.
- Only 1 pet can be allowed in the mobilhomes PET except the dogs of dangerous breeds or crosses of these. It’s necessary to bring their legal documents.
- If the plot is not occupied on the day of arrival it will be maintained until 12:00 noon the next day, if it is not occupied within this period it will result in the loss of the reservation of the plot and the cancellation of the stay, without further obligation on the part of the camping. In case the plot is occupied later than the reserved arrival date, the unoccupied days must be settled according to the current rate.
- You cannot change your plot without prior authorization of reception
- In case of leaving before the indicated date of departure, the total stay will be paid.
- If at the end of the stay the client wishes to extend without prior notice, the campsite may place it on another plot, upon availability.
- In case of having produced some type of damage in the facilities due to their misuse, the amount of the damage must be paid at the reception.
- You should leave the pitch cleaned.
- All rates include the use of camping facilities, such as swimming pool, showers, and sports areas. They also carry VAT included in the price.
2. CONDITIONS OF CANCELLATION OF PLOTS RESERVATIONS
- All cancellation must be communicated to the campsite in writing or by e-mail to email@example.com, at least 31 days before the date of arrival, and the 100% will be refund.
- Those cancellations communicated between 30 days and 15 days before the check in date, will have a 50% refund of the amount delivered.
- The cancellation of reservations with 15 days or less before the arrival date, we will not refund the payment.